{"id":20,"date":"2025-04-02T13:12:17","date_gmt":"2025-04-02T13:12:17","guid":{"rendered":"https:\/\/brooks-printing.com\/?page_id=20"},"modified":"2025-07-18T03:55:58","modified_gmt":"2025-07-18T03:55:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/staging8.dynaserverx.com\/brooks-printing.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20\" class=\"elementor elementor-20\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-657ba0c e-con-full e-flex e-con e-parent\" data-id=\"657ba0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27e58e2 elementor-widget elementor-widget-template\" data-id=\"27e58e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"216\" class=\"elementor elementor-216\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bdfc88 e-flex e-con-boxed e-con e-parent\" data-id=\"5bdfc88\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6eecee8f e-con-full e-flex e-con e-child\" data-id=\"6eecee8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-661dcf0e elementor-widget elementor-widget-heading\" data-id=\"661dcf0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbab3bb e-flex e-con-boxed e-con e-parent\" data-id=\"fbab3bb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-740862c e-con-full e-flex e-con e-child\" data-id=\"740862c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca299b6 elementor-widget elementor-widget-n-accordion\" data-id=\"ca299b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;expanded&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2110\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2110\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 1. I have a question about a product \u2014 who should I contact? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2110\" class=\"elementor-element elementor-element-35c08b8 e-con-full e-flex e-con e-child\" data-id=\"35c08b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3091bb elementor-widget elementor-widget-text-editor\" data-id=\"f3091bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions about a product, we\u2019re here to help!\u00a0<\/p><p>Email us at <strong data-start=\"311\" data-end=\"334\"><a href=\"mailto:printbrooks@aol.com\" rel=\"noopener\" data-start=\"313\" data-end=\"332\">printbrooks@aol.com<\/a><\/strong>, and we\u2019ll get back to you as soon as possible.\u00a0<\/p><p>If you prefer to speak with someone directly, feel free to call our main customer service line at <a href=\"tel:714.435.1542\"><strong data-start=\"481\" data-end=\"497\">714.435.1542<\/strong><\/a>.\u00a0<\/p><p>You can also reach out to <strong data-start=\"525\" data-end=\"532\">Rod<\/strong> directly at <a href=\"tel:949.394.8589\"><strong data-start=\"545\" data-end=\"561\">949.394.8589<\/strong> <\/a>\u2014 he\u2019s happy to assist with any product inquiries or concerns you may have.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2111\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2111\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 2. Who do I contact for custom calendar imprints, special requests, or multiple shipping addresses? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2111\" class=\"elementor-element elementor-element-5a39f54 e-con-full e-flex e-con e-child\" data-id=\"5a39f54\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1684d2c elementor-widget elementor-widget-text-editor\" data-id=\"1684d2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"644\" data-end=\"1222\">For any special requests \u2014 such as custom imprints on calendars, coordinating multiple ship-to addresses, or any other customizations \u2014 please don\u2019t hesitate to contact us.\u00a0<\/p><p class=\"\" data-start=\"644\" data-end=\"1222\">We\u2019ll work with you to make sure your order is handled just the way you need it.\u00a0<\/p><p class=\"\" data-start=\"644\" data-end=\"1222\">You can reach us by emailing <strong data-start=\"1042\" data-end=\"1065\"><a href=\"mailto:printbrooks@aol.com\" rel=\"noopener\" data-start=\"1044\" data-end=\"1063\">printbrooks@aol.com<\/a><\/strong>, calling customer service at <a href=\"tel:714.435.1542\"><strong data-start=\"1095\" data-end=\"1111\">714.435.1542<\/strong><\/a>, or contacting <strong data-start=\"1127\" data-end=\"1134\">Rod<\/strong> directly at <a href=\"tel:949.394.8589\"><strong data-start=\"1147\" data-end=\"1163\">949.394.8589<\/strong><\/a>.\u00a0<\/p><p class=\"\" data-start=\"644\" data-end=\"1222\">We\u2019re happy to assist with any unique order requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2112\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2112\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 3. When will my order ship? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2112\" class=\"elementor-element elementor-element-62e5f41 e-con-full e-flex e-con e-child\" data-id=\"62e5f41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3635444 elementor-widget elementor-widget-text-editor\" data-id=\"3635444\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1229\" data-end=\"1706\">Order times can vary depending on the specific item.&nbsp;<\/p>\n<p data-start=\"1229\" data-end=\"1706\">Products such as calendars and planners are gang printed \u2014 meaning they are printed in large batches to keep costs as affordable as possible. Because of this, we require that all <strong data-start=\"1513\" data-end=\"1529\">Linde orders<\/strong> are submitted before we go to press. For <strong data-start=\"1571\" data-end=\"1603\">Linde Calendars and Planners<\/strong>, our goal each year is to begin shipping by <strong data-start=\"1648\" data-end=\"1664\">October 15th<\/strong>, with the exception of any late orders. Most miscellaneous items will be shipped sooner.<\/p>\n<p data-start=\"1708\" data-end=\"1996\">If you have questions about your specific order or need a more exact shipping estimate, please don\u2019t hesitate to reach out. You can email us at <a href=\"mailto:printbrooks@aol.com,\"><strong data-start=\"1852\" data-end=\"1875\">printbrooks@aol.com<\/strong>,<\/a> call customer service at <a href=\"tel:714.435.1542\"><strong data-start=\"1902\" data-end=\"1918\">714.435.1542<\/strong><\/a>, or contact <strong data-start=\"1931\" data-end=\"1938\">Rod<\/strong> directly at <a href=\"tel:949.394.8589\"><strong data-start=\"1951\" data-end=\"1967\">949.394.8589<\/strong><\/a> for personalized assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. I have a question about a product \u2014 who should I contact? If you have any questions about a product, we\u2019re here to help!\u00a0 Email us at printbrooks@aol.com, and we\u2019ll get back to you as soon as possible.\u00a0 If you prefer to speak with someone directly, feel free to call our main customer service [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging8.dynaserverx.com\/brooks-printing.com\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging8.dynaserverx.com\/brooks-printing.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging8.dynaserverx.com\/brooks-printing.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging8.dynaserverx.com\/brooks-printing.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging8.dynaserverx.com\/brooks-printing.com\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":25,"href":"https:\/\/staging8.dynaserverx.com\/brooks-printing.com\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"predecessor-version":[{"id":611,"href":"https:\/\/staging8.dynaserverx.com\/brooks-printing.com\/wp-json\/wp\/v2\/pages\/20\/revisions\/611"}],"wp:attachment":[{"href":"https:\/\/staging8.dynaserverx.com\/brooks-printing.com\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}